Colin P. McNeill
Newport Beach, CA 92660
+1 (765)-480-0311 * colinpmcneill@gmail.com * colinmcneill.com * Colin McNeill | LinkedIn
Professional Summary
I have over 10+ Years of IT, Development, Technical Support, and Cloud Architecture experience. I have a passion for implementing the proper technology and solutions to the given problem. It is my prerogative to create efficient solutions that satisfy clients needs while reducing cost and complexity. I excel in communicating technical information across non-technical teams.
Skills
Cloud Skills
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Development Skills
- Advanced: Ruby, Git, AWS
- Good: HTML, CSS, JavaScript, Mathematica, PowerShell, Bash, Yaml, JSON
- Intermediate: Azure, Microsoft Dynamics, SQL, PostgreSQL, Python, Node.js, RPGLE
- Frameworks/Technologies: Rails, Django, Docker, Travis CI, React, AngularJS, Backbone
- Exposure: C, C++, Java, Assembly, MATLAB, PHP, COBOL
- OS: Mac OS, Linux (Debian, Mint, Scientific, Ubuntu, etc.), Windows (XP – 11), IBM i, iOS, Android, Windows Server
Employment Experience
Cognoa (Remote)
AWS Junior Devops Engineer 11/2021 – Present
- Maintained and improved CloudFormation templates for AWS infrastructure
- Integrated monitors and alarms within codebase
- Upgraded patches and removed unused dependencies
- Deployed and scaled application using Docker with deployments.
- Used AWS CI/CD Pipeline to automate, test and build applications cutting application release time
- Utilized AWS Trusted Advisor to eliminate unused resources and reduce cost
Collabtech Group (Remote)
Service Desk Supervisor 6/2021 – 11/2021
- Responsible for 10+ remote T1 Service Desk Technicians
- Lead T3 Support for Microsoft, Lenovo, and Logitech products all in the Collaboration space
Collaboration Specialist 9/2019 – 11/2021
- Leader and Expert in Microsoft Surface Hub 2S and Microsoft Teams Room Devices
- Proficient in Cloud Technologies (M365, Azure AD, Exchange, Endpoint Manager, UC, etc.)
- Led 200+ enterprise customer training sessions and white glove experiences
- Created content for client executives and end user presentations (interactive collaborative sessions)
- Generated technical documentation for engineers and administrators
Signature Resources Capital Management (MassMutual) Irvine, CA
Financial Services Professional (Licensed Agent) 8/2018 – 9/2019
- Licensed in multiple states for Life, Health, Disability, and Long Term Care Insurance
- Engaged prospects on a daily basis – exerting activity of canvassing, calling, and networking events
Express Computer Systems Irvine, CA
E-Commerce HPE Product Manager (Sales) 5/2017 – 7/2018
- Architected multiple enterprise computing, storage, networking, and virtualization solutions for different business types
- Generated gross revenues >$750K, averaging double-digit robust profit margins with no prior sales experience while gaining repeat customers
- Responsible for purchasing > $10K worth of computing equipment regularly
- Performed Digital Marketing and Account Management employing several E-commerce platforms
- Designed 15,000 + digital advertisements utilizing HTML, CSS, JS, Photoshop and other tools
- Near 24/7 responsiveness to customer inquiries from worldwide sales exposure (Dubai, Argentina, India, Germany, etc)
- Networked and consulted with domestic and international customers and vendors
- Troubleshoot hardware issues and found solutions quickly
- Proficient in domestic and international shipping/freight logistics
Freelance Technology Consultant: Newport Beach, CA
- Fierro’s Kitchen COO/CTO: Dec 2016 – Present
- Email Automation, HTML Order Forms, Payment Integration, Spreadsheet Manipulation, Website/Email domain management, Business Management, etc
- https://fierroskitchen.com/
- Nikki Rica Content Creator/Manager: Jan 2017 – Present
- C Plus Electronics Contract Software Developer: Jan 2017 – Mar 2017
- SEO, Content Management, DBA
Profound Logic Software: Dayton, OH/Irvine, CA
Technical Support Specialist: Oct 2015 – Dec 2016
- Responsible for compiling, building, and publishing new software releases
- Answered phone calls and responded to support emails under approved timeframe
- Trained/onboarded new employees
- Built, tested, and distributed recreation programs in RPG for product bugs
- Wrote unit tests in RPG and NodeJs
- Utilized technical writing for product documentation
- Responsible for maintenance/upkeep of redmine issue tracking system
- OnSip phone administrator
- Created, generated, tested, and distributed software patches for customers
- Technical recruiting at local colleges at job fairs
- Learned IBM i environment, RPG IV, DDS, and other associated technologies
MOBI Wireless Management: Indianapolis, IN
Software Developer: Aug 2014 – March 2015
- Created features for Ruby on Rails application, applying Test Driven Development
- Updated Ruby Gems maintaining code integrity and avoiding depreciation
- Designed API integrations using proper security protocols
- Fixed bugs, utilizing ZenDesk
- Experienced in Agile Project Management, using Scrum and Pivotal Tracker
Cetani Corporation: Carmel, IN
Software Developer: Jan – June 2014
- Fixed bugs, created enhancements for Ruby on Rails application
- Created/Edited report templates using SQL and Stimulsoft software
- Installed software on remote servers and virtual machines
Technische Universität Darmstadt: Darmstadt, Germany
Informatik/CS Dept. Data Analysis Research Group: Summer 2013
- Designed MATLAB programs using experimental algorithms and formulas
- Implemented active learning parameterization functions with correlation clustering
Wolfram Research Inc: Urbana-Champaign, IL
Intern/Campus Ambassador: 2011- 2013
- Organized training events, certification programs, and educational content
- Technical writing and content for Mathematica 9 documentation
- Interviewed prospective employees and relayed information to superiors
- Analyzed, tested, and distributed Wolfram Alpha code
- Reported problems with current data
University of Illinois: Urbana-Champaign, IL
Complex Systems Research Assistant: Nov 2010-May 2011
- Studied, analyzed data, and performed experiments using physics research equipment
Education
University of Illinois: Urbana-Champaign, IL
Bachelor of Science, Physics: December 2013
- Concentration in Computational Physics
Activities
- Marching Illini, Baritone Section Leader: (2011) 2009-2013
- University of Illinois Bodybuilding/Powerlifting Club: 2013
- Cavaliers Drum and Bugle Corps 2009-2010